Gambill, Tony, <br/><br/>
Getting it right when it matters most :  self-leadership for work and life / 
Tony Gambill and Scott Carbonara. 
 - First edition. 
 - 1 online resource (xxii, 209 pages) 
 - Business career development collection, .
<br/><br/> Includes bibliographical references (pages 199-203) and index. 
<br/><br/>Chapter 1. Getting it right --  Part I. Self. Chapter 2. Me, myself, and I ; Chapter 3. Activating your best self --  Part II. Outlook. Chapter 4. Sharpening your outlook against misperceptions ; Chapter 5. Minimizing treats and maximizing rewards ; Chapter 6. Mindfulness in the moment ; Chapter 7. Choosing your best outlook for action --  Part III. Action. Chapter 8. Taking action in your moments that matter ; Chapter 9. Asking quality questions ; Chapter 10. Four steps for successful high-stakes conversations ; Chapter 11. Managing negative reactions in your high-stakes conversations --  Part IV. Reflection. Chapter 12. Practice reflection ; Chapter 13. Pulling it all together for productive moments that matter ; Chapter 14. "But it didn't work!" Read on. 
<br/><br/> Discover how to get it right in your moments that matter--when the situation is complex and relational--and stakes are high. Transform the outcome of your difficult conversations and events, when you feel; Threatened by charged emotions or uncertainty; Paralyzed by fear of saying (or doing) the wrong thing (again);  Defeated by a relationship that seems damaged beyond repair; Confident of the results you desire, but unclear how to get them; Stalled in progress with others due to differing styles and perspectives. In an ever-changing environment, instead of reacting and sabotaging success, Getting It Right When It Matters Most introduces research-backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (S.O.A.R.) cycle. 
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<br/><br/><br/>Mode of access: World Wide Web. <br/>System requirements: Adobe Acrobat reader. 
<br/><br/><label>ISBN: </label>9781637420232 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Leadership--Psychological aspects.<br/>Self-confidence.<br/>Self-actualization (Psychology)<br/>Management.
<br/><br/><label>Subjects--Index Terms: </label>Emotional intelligence. Mindfulness. Empathy. Learning agility. Difficult conversations. jUnconscious bias. Perception bias. Self-awareness. Crucial conversations. Critical conversations. Listening. Self-leadership. Mind-set. Reflection. Workplace drama. Interpersonal conflict. Conflict resolution. Workplace conflict. High-stakes conversations. Quality questions. Perspectives. Meditation. Relationships. 
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD57  / .G488 2021