TY  - BOOK
AU  - Barros,Óscar
TI  - Business engineering and service designÓscar Barros
T2  - Service systems and innovations in business and society collection,
SN  - 9781631575693
AV  - HD .B875 2017
PY  - 2017///
CY  - New York, New York (222 East 46th Street, New York, NY 10017)
PB  - Business Expert Press
KW  - Service industries
KW  - Management
KW  - Industrial management
KW  - Service Processes Design
KW  - Service Engineering
KW  - Enterprise Architecture Design
KW  - Service Design
KW  - Business Intelligence
KW  - Business Design Patterns
KW  - Business Engineering
KW  - BPMS
KW  - Business Design
KW  - Analytics
KW  - BPMN
N1  - 1. Introduction --; 2. Review of relevant work --; 3. Disciplines integrated in the design approach --; 4. Design framework for intelligent enterprise --; 5. Design of service offerings: methodology and cases --; 6. Conclusions --; Notes --; References --; Index
N2  - This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general. The book provides the foundations of Business Engineering, reviews the several disciplines integrated within its methodology, and presents plentiful evidence of its power by giving detailed real application cases, including very impressive results in private and public situations
UR  - https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000543.html
ER  -