TY - BOOK AU - Oliu,Walter E. AU - Alred,Gerald J. AU - Brusaw,Charles T. TI - Writing that works: communicating effectively on the job SN - 9781319104467 AV - HF5721 .W758 2020 PY - 2020/// CY - Boston PB - Bedford/St. Martin's, Macmillan Learning KW - Business communication KW - Business writing KW - Commercial correspondence KW - Handbook KW - Christian fiction N1 - Chapter 1 Understanding the Workplace Writing Context: A Case Study --; Chapter 2 Planning, Drafting, and Revising Workplace Writing: A Case Study --; PART TWO METHODS AND DESIGN; Chapter 3 Collaborating on Content --; Chapter 4 Conducting Research --; Chapter 5 Designing Text and Visuals --; Chapter 6 Writing in an Online Environment --; PART THREE MESSAGES AND MODELS; Chapter 7 Writing Emails, Memos, and Letters --; Chapter 8 Writing Routine and Sensitive Messages --; Chapter 9 Writing Informal Reports --; Chapter 10 Writing Formal Reports --; Chapter 11 Writing Instructions --; Chapter 12 Writing Proposals --; Chapter 13 Giving Presentations and Conducting Meetings --; Chapter 14 Finding the Right Job; 2; b ER -