Oliu, Walter E., <br/><br/>
Writing that works :  communicating effectively on the job / 
Walter E. Oliu, Charles T. Brusaw, Gerald J. Alred. 
 - Twelfth edition. 
 - Boston :  Bedford/St. Martin's, Macmillan Learning,  (c)2016. 
 - xxxiii, 681 pages ;  24 cm 
<br/><br/>Includes bibliographies and index. 
<br/><br/> The writing process at work. --  Understanding the workplace writing context : a case study ; --  Planning a document ; --  Drafting a document ; --  Revising a document --  Methods and design. --  Collaborating on a document ; --  Conducting research for a document ; --  Designing documents and visuals --  Messages and models. --  Writing e-mails, memos, and letters ; --  Writing routine and sensitive messages ; --  Writing informal reports ; --  Writing formal reports ; --  Writing instructions ; --  Writing proposals ; --  Giving presentations and conducting meetings ; --  Writing resumes and cover letters --  Writing in an online environment ; --  Revision guide : sentences, punctuation, and mechanics. 
<br/><br/>
<br/><br/><label>ISBN: </label>9781319019488 9781319059934 
<br/><br/><label>LCCN: </label>2018419087 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication.<br/>Business writing.<br/>Commercial correspondence.
<br/><br/><label>LC Class. No.: </label>HF5721  / .W758 2016 HF5721