High-performing self-managed work teams : a comparison of theory to practice /
Dale E. Yeatts, Cloyd Hyten.
- Thousand Oaks, California : Sage Publications, (c)1998.
- 379 pages : illustrations
Part I -- Theoretical Frameworks for Understanding the Performance of Self-Managed Work Teams -- The Classical and Human Relations Theories -- Systems Theories and the Emergence of the Sociotechnical and SMWT Perspectives -- Contingency Theories: The Importance of Individual, Technical, and Environmental Differences -- Contemporary Theories Explaining SMWT Performance -- Development of a Theoretical Framework to Explain SMWT Performance -- Part II -- The Work Process: Actually Doing the Work with Effort, Talent, Procedures, and Resources -- Effort Placed Directly on the Work -- Talent, Resources, and Procedures for Doing the Work -- Part III -- The Interpersonal Process: The 6 Cs Plus Trust within and outside the Team -- Communication and Coordination -- Cooperation, Collaboration, and Conflict -- Cohesion and Trust -- Interpersonal Processes between the Team and Others -- Part IV -- The Environment Surrounding the SMWT within and outside the Organization -- The Organization's Philosophy, Culture, and Mission for the SMWTs -- Performance Measurement: Appraisal and Assessment Systems -- The Reward System -- Types of Rewards -- Education and Training Systems -- Information Systems -- Management Support, Encouragement, and Roles -- Union, Customer, Supplier, and Ancillary Support within the Organization -- The Environment outside the Organization -- Part V -- Team Member Characteristics -- Talents, Values, Needs, Interests, and Prejudices -- Personality and Demographic Characteristics -- Part VI -- Team Design Characteristics -- Team Goals and Job Design -- -- Team Size and Composition -- Roles of Self-Managed Teams -- Decision-Making Methods and Processes -- Team Leader Roles and Responsibilities.
Since the mid-1970s, pressure from international competition has forced business in the United States to look for better ways to achieve and maintain a competitive position. One popular tool is the self-managed work-team (SMWT). This book provides a thorough examination of SMWT both at the level of theory and at the practical level of when to use work teams to find solutions and how to develop successful teams. https://www.amazon.com/High-Performing-Self-Managed-Work-Teams-Comparison/dp/0761904700/ref=sr_1_1?crid=F49T9HIIBN12&keywords=9780761904700&qid=1654612328&sprefix=9%2Caps%2C128&sr=8-1