TY  - BOOK
AU  - Ramundo,Bernard A
TI  - Effective negotiation: a guide to dialogue management and control 
AV  - BF637 .E344 1992
PY  - 1992///
CY  - New York
PB  - Quorum Books
KW  - Negotiation
N1  - 1 (pages 189.-191) and index; 2
ER  -