The emotionally intelligent workplace : how to select for, measure, and improve emotional intelligence in individuals, groups, and organizations / Cary Cherniss, Daniel Goleman, editors ; foreword by Warren Bennis. - first edition. - San Francisco : Jossey-Bass, (c)2001. - xxxii, 352 pages : illistrations ; 25 cm.



Emotional intelligence and organizational effectiveness Emotional intelligence : issues in paradigm building An EI-based theory of performance The economic value of emotional intelligence competencies and EIC-based HR programs Measurement of individual emotional competence Group emotional intelligence and its influence on group effectiveness Using human resource functions to enhance emotional intelligence The challenge of hiring senior executives Training for emotional intelligence : a model How and why individuals are able to develop emotional intelligence Developing emotional competence through relationships at work Implementing emotional intelligence programs in organizations Cary Cherniss -- Daniel Goleman -- Daniel Goleman -- Lyle M. Spencer -- Marilyn K. Gowing -- Vanessa Urch Druskat, Steven B. Wolff -- Ruth L. Jacobs -- Claudio Fernandez-Araoz -- Cary Cherniss, Daniel Goleman -- Richard E. Boyatzis -- Kathy E. Kram, Cary Cherniss -- Cary Cherniss, Robert D. Caplan.



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