TY  - BOOK
AU  - Oestreicher,Cheryl
AU  - Society of American Archivists
TI  - Reference and access for archives and manuscripts
T2  - Archival fundamentals series III
SN  - 9781945246388
AV  - CD971.S678.R444 2020 
PY  - 2020///
CY  - Chicago, Illinois
PB  - Society of American Archivists
KW  - Archives
KW  - Reference services
KW  - Information storage and retrieval systems
KW  - Archival materials
KW  - Manuscripts
KW  - Information services
KW  - Reference services (Libraries)
N1  - 1 (pages 165-188) and index; Contextualizing reference within an archives program  --; Reference skills and knowledge --; Users --; Reference interaction --; Physical access --; Intellectual access --; Virtual access --; Ethics, patron privacy, and accessibility --; Legal regulations --; Use policies --; Outreach --; Assessment of reference programs; APPENDICES:   --; Examples of reference manuals --; Examples of registration forms --; Examples of online reference request forms --; Examples of reproduction request forms --; Examples of permission to publish forms; 2; 2; https://ciu.libwizard.com/f/copyright-requests
N2  - "Access and reference services are central to engaging with historical resources. As more people encounter archives for scholarly and avocational research, as part of creative pursuits, or to exercise their rights as citizens to access records, the possibilities for how collections are used will continue to evolve. Archivists need to be familiar with who their users are, understand why they're using archival collections, and engage in outreach so that they can provide excellent reference services."--Back cover
ER  -