TY - BOOK AU - Anderson,Cordelia TI - Library marketing and communications: strategies to increase relevance and results SN - 9780838947999 AV - Z716.A545.L537 2020 PY - 2020/// CY - Chicago PB - AlabamaA Editions KW - Libraries KW - United States KW - Marketing N1 - 2; Public relations, marketing, and promotion --; Starting with research --; Developing a marketing and communications plan --; Customers and the marketing funnel --; Fixing the funnel --; Branding libraries --; Storytelling --; Marketing and communications partnerships --; Advocacy planning --; Reputation management and crisis communications --; Staffing and organizational structure; 2 N2 - "This book addresses the relevance question that libraries face today and explains how libraries can rise to the occasion by implementing strategic marketing and communications planning to tell their stories effectively"-- ER -