TY  - BOOK
AU  - Richmond,Virginia P.
AU  - McCroskey,James C.
TI  - Communication: apprehension, avoidance, and effectiveness 
AV  - HM132.M478.C666 1998 
PY  - 1998///
CY  - Boston
PB  - Allyn and Bacon
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - 1 (pages 113-122) and indexes; 2
ER  -