Richmond, Virginia P., 1949-, Communication : apprehension, avoidance, and effectiveness / [print] Virginia P. Richmond, James C. McCroskey. - fifth edition. - Boston : Allyn and Bacon, (c)1998. - viii, 152 pages : illustrations ; 23 cm. LCCN: 99162274 Subjects--Topical Terms: Interpersonal relations.Interpersonal communication. LC Class. No.: HM132.M478.C666 1998