TY - BOOK AU - Brown,Tim AU - Katz,Barry TI - Change by design: how design thinking transforms organizations and inspires innovation SN - 9780061766084 AV - HD58.K19.C436 2009 PY - 2009/// CY - [New York] PB - Harper Business KW - Organizational change KW - Reengineering (Management) KW - Corporate reorganizations KW - Industrial design N1 - Illustrations on end papers; 2; Getting under your skin, or, How design thinking is about more than style --; Converting need into demand, or, Putting people first --; A mental matrix, or, "These people have no process!" -- Building to think, or, The power of prototyping --; Returning to the surface, or, The design of experiences --; Spreading the message, or, The importance of storytelling --; Design thinking meets the corporation, or, Teaching to fish --; The new social contract, or, We're all in this together --; Design activism, or, Inspiring solutions with global potential --; Designing tomorrow--today; 2 N2 - Shows how the techniques and strategies of design belong at every level of business, in the first book to detail IdahoEO's internationally recognized Design Thinking process ER -