TY  - BOOK
AU  - Peters,Thomas J
TI  - The little big things: 163 ways to pursue excellence 
SN  - 9780061894084
AV  - HD70.P483.L588 2010 
PY  - 2010///
CY  - [New York]
PB  - HarperStudio
KW  - Industrial management
KW  - United States
KW  - Excellence
N1  - 4; 2
UR  - www.harpercollins.com/harperimages/isbn/tiff/4/9780061894084.tif
ER  -