Intercultural communication : a contextual approach / [print]
James W. Neuliep.
- fifth edition.
- Thousand Oaks, California : Sage Publications, (c)2012.
- xviii, 435, 29. pages : illustrations ; 23 cm.
Includes bibliographies and index.
The necessity of intercultural communication -- The cultural context -- The microcultural context -- The environmental context -- The perceptual context -- The sociorelational context -- The verbal code : human language -- The nonverbal code -- Developing intercultural relationships -- Intercultural conflict -- Intercultural communication in organizations -- Acculturation, culture shock, and intercultural competence.