TY  - BOOK
AU  - Kouzes,James M.
AU  - Posner,Barry Z.
TI  - The leadership challenge: how to make extraordinary things happen in organizations 
SN  - 9780470651728
AV  - HD57.P855.L433 2012 
PY  - 2012///
CY  - San Francisco, California
PB  - Jossey-Bass
KW  - Leadership
KW  - Executive ability
KW  - Management
N1  - 2; Introduction : making extraordinary things happen in organizations --; 1. When leaders are at their best --; Model the way --; 2. Clarify values --; 3. Set the example --; Inspire a shared vision --; 4. Envision the future --; 5. Enlist others --; Challenge the process --; 6. Search for opportunities --; 7. Experiment and take risks --; Enable others to act --; 8. Foster collaboration --; 9. Strengthen others --; Encourage the heart --; 10. Recognize contributions --; 11. Celebrate the values and victories --; 12. Leadership is everyone's business; 2
ER  -