Influence : gaining commitment, getting results / [print]
DHarold Scharlatt and Roland Smith.
- second edition.
- Greensboro, North Carolina : Center for Creative Leadership, (c)2011.
- An ideas into action guidebook series .
- Ideas into action guidebooks. .
Title from title screen. "CCL no. 448."
Includes bibliographical references.
Why influence? -- Whom do you influence? -- Influence tactics -- Which influence tactics do you -- How situation affects influence.
Influence (Psychology) Negotiation in business. Leadership.