Scharlatt, Harold,

Influence : gaining commitment, getting results / [print] DHarold Scharlatt and Roland Smith. - second edition. - Greensboro, North Carolina : Center for Creative Leadership, (c)2011. - An ideas into action guidebook series . - Ideas into action guidebooks. .

Title from title screen. "CCL no. 448."

Includes bibliographical references.

Why influence? -- Whom do you influence? -- Influence tactics -- Which influence tactics do you -- How situation affects influence.




Influence (Psychology)
Negotiation in business.
Leadership.

HF5386.C397.I545 2011 HF5386