Active listening : improve your ability to listen and lead / [print]
Michael H. Hoppe.
- Greensboro, North Carolina : Center for Creative Leadership, (c)2006.
- 32 pages ; 23 cm.
- An ideas into action guidebook. .
- Ideas into action guidebooks. .
At head of title on cover: For the practicing manager. "CCL no. 430"--T.p. verso.
Includes bibliographical references.
Listening and Leadership -- The Active Listening Skill Set -- Barriers to Active Listening -- How to Improve Your Listening Skills -- Leading with Active Listening -- Suggested Readings -- Background -- Key Point Summary.