Cloud, Henry, <br/><br/>
Boundaries face to face :  how to have that difficult conversation you've been avoiding /  [print] 
Henry Cloud and John Townsend. 
 - Grand Rapids, Michigan :  Zondervan,  (c)2003. 
 - 266 pages ;  24 cm. 
<br/><br/>Part I. Why you need to have that difficult conversation --  The conversation can change your life --  The benefits of a good conversation --  Part II. The essentials of a good conversation --  Be emotionally present --  Be clear about "you" and "I" --  Clarify the problem --  Balance grace and truth --  Stay on task --  Use the formula, when you do "a," I feel "b" --  Affirm and validate --  Apologize for your part in the problem --  Avoid "shoulds" --  Be an agent for change --  Be specific --  Differentiate between forgiving and trusting --  Part III. Seeing how it's done --  Telling people what you want --  Making someone aware of something --  Stopping a behavior --  Dealing with counterattack and other problems --  Part IV. Getting ready to have the conversation --  Why you need to get ready --  How to get ready --  Part V. Having the conversation with people in your life --  With your spouse --  With someone you're dating --  With your kids --  With your parents --  With your adult children --  At work --  With people in authority. 
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<br/><br/><label>LCCN: </label>2003015623 
<br/><br/><label>Nat. Bib. No.: </label>GBA3-V6958 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management--Religious aspects--Christianity.<br/>Conversation--Religious aspects--Christianity.<br/>Interpersonal conflict--Religious aspects.
<br/><br/><label>LC Class. No.: </label>BV4597.T748.B686 2003 BV4597