Andrews, Jean,  1946- <br/><br/>
CompTIA A+ guide to IT technical support /    [print] 
Jean Andrews, Ph.D., Joy Dark Shelton, Nicholas Pierce. 
 - Eleventh edition. 
 - Boston, MA :  Cengage,  2023 
 - lix, 1155 pages :  color illustrations ;  29 cm 
<br/><br/> Safety Procedures and Environmental Concerns --  Appendix B --  Entry Points for Windows Startup Processes --  Appendix C --  CompTIA Acronyms --  Glossary --  Index. 
<br/><br/> Andrews/Dark Shelton/Pierce's COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 11th edition, explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. Its step-by-step, highly visual, bestselling approach uses CompTIA A+ Exam objectives as a framework to prepare students for 220-1101 and 220-1102 certification exams. Each module covers core and advanced topics while emphasizing the practical application of the most current technology, techniques, and industry standards. Students study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices, Windows 10, macOS, and Linux. Lab manuals, live virtual machine labs, simulations and auto-graded quizzes in MindTap help students prepare for certification exams -- 
<br/><br/><label>ISBN: </label>9780357674161 0357674162 
<br/><br/><label>Nat. Bib. No.: </label>GBC248114  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>020525060  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer technical support--Examinations--Study guides.<br/>Computer technicians--Certification--Study guides.<br/>Electronic data processing personnel--Certification.<br/>Microcomputers--Maintenance and repair--Examinations--Study guides.<br/>Computer software--Examinations--Study guides.
<br/><br/><label>LC Class. No.: </label>TK7887.A567.C667 2023