Managing conflict creatively : a guide for missionaries and Christian workers / [print]
Donald C. Palmer.
- 30th anniversary edition.ition
- Pasadena, CA : William Carey Library, (c)2020.
- 111 pages : illustrations ; 28 cm
Includes bibliographical references.
Section I: The dynamics of conflict -- Definition of conflict ; -- The inevitability of conflict ; -- The underlying causes of conflict ; -- The issues involved in conflict ; -- The four types of conflict ; -- The potential of conflict Section II: Styles of conflict management -- The five styles of conflict management ; -- Important principles regarding styles Section III: The Bible and conflict -- Types of conflict in the Bible ; -- Seven Biblical passages on conflict Section IV: Development of conflict management skills -- Learn the stages of the conflict cycle ; -- Manage conflict in its first stages ; -- Develop an effective conflict management strategy ; -- The qualities and roles of a referee Case Study #1 Section V: Cross-cultural factors -- Styles of leadership ; -- The negotiation process ; -- Time orientation ; -- Direct versus indirect approach -- Decision making process -- Planning ; -- Ten recommendations Case Study #2 Case Study #3.
Nobody likes conflict, especially when both parties are "part of the same team." Unresolved conflict can lead to missionary attrition, but healthy conflict-resolution can be a wonderful growth opportunity, leading to problem-solving and team-building. In Managing Conflict Creatively, Dr. Palmer first introduces the dynamics of conflict and the common styles of conflict management. After providing a Biblical background, he then identifies types of conflict and how to develop conflict management skills, specifically in cross-cultural situations. Lose your fear of conflict as you walk through case studies, engage in discussion questions, and learn to: Identify the stages of conflict and steps of healthy problem solving; Encourage healthy conflict resolution in its early stages; Identify your personal conflict style and the characteristics of an effective moderator; Overreact less amid conflict; Consciously choose a conflict-resolution style tailored to each situation; Disagree well and resolve conflicts and misunderstandings without harming your witness; Manage conflict in positive ways that foster growth and collaboration. This manual is intended to serve as a teaching tool and a study guide for cross-cultural conflict management courses in Bible colleges, mission organizations, and churches. Thirty years after its original publication, this practical, Bible-centered approach to the dynamics of conflict and conflict management in cross-cultural situations remains relevant, both abroad and in today's hybrid cities. --