Digital state at the leading edgeSandford Borins [and others. - Toronto : University of Toronto Press, (c)2007. - 1 online resource (x, 446 pages) : illustrations. - The Institute of Public Administration of Canada series in public management and governance .

"IPAC IAPC."

Includes bibliographies and index.

Conceptual framework / The government of Canada : government on-line and citizen-centred service / What keeps a CIO awake at night? Evidence from the Ontario government / Beyond bubble gum and goodwill : integrating service delivery / Citizen relationship management in Canadian cities : starting to dial / Mining the nation's intellectual capital : knowledge management in government / Moving beyond politics as usual? Online campaigning ; Making political connections : IT and legislative life / E-consultation : technology at the interface between civil society and government ; Digital leadership : the human face of IT / Evolution or revolution? E-government in the United States / Don't try this at home : lessons from England / Is IT transforming government? Evidence and lessons from Canada / Sandford Borins -- David Brown -- Sandford Borins -- Kenneth Kernaghan -- Nick Bontis -- Nick Bontis -- Kenneth Kernaghan -- Sandford Borins and David Brown -- Fred Thompson -- Perri -- Sandford Borins.




Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002.
http://purl.oclc.org/DLF/benchrepro0212

9781442685468




Internet in public administration--Canada.
Information technology--Government policy--Canada.
Internet in public administration.
Information technology--Government policy.


Electronic Books.

JL86 / .D545 2007