TY  - BOOK
AU  - Doellgast,Virginia Lee
TI  - Disintegrating democracy at work: labor unions and the future of good jobs in the service economy 
SN  - 9780801463976
AV  - HE8789 .D575 2012
PY  - 2012///
CY  - Ithaca
PB  - ILR Press
KW  - Call centers
KW  - United States
KW  - Germany
KW  - Telecommunication
KW  - Employees
KW  - Labor unions
KW  - Service industries workers
KW  - Industrial management
KW  - Employee participation
KW  - Electronic Books
N1  - 2; Changes in market and collective bargaining --; Using power in the workplace --; Losing power in the networked firm --; Broadening the comparison --; 2; b
UR  - https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=nlebk&db=nlabk&AN=671406&site=eds-live&custid=s3260518
ER  -