Erasing institutional bias : how to create systemic change for organizational inclusion / Tiffany Jana, Ashley Diaz Mejias ; [foreword by Jay Coen Gilbert.

Includes bibliographies and index.

Ch. 1. Understanding the problem -- chapter 2. Start with you -- chapter 3. Occupational bias -- chapter 4. Gender bias -- chapter 5. Racial bias -- chapter 6. Hiring/advancement bias -- chapter 7. Customer bias -- chapter 8. Retribution bias -- chapter 9. Erasing retribution bias.

"All humans have bias, and as a result, so do the institutions we build. Internationally sought after diversity consultant Tiffany Jana offers concrete ways for anyone to work against institutional bias no matter what their position is in an organization. While it is easy to identify intentionally built systems of oppression like Jim Crow or the paralysis caused by the glass ceiling for women in the workplace, confronting systems that perpetuate subtle, unconscious bias is much harder. Erasing Institutional Bias will help people tackle structural bias regardless of their positional power. Eliminating systemic bias can seem an insurmountable task from the vantage point of an ordinary individual, yet Jana and Mejias empower readers to recognize that each of us has the ability to affect systemic bias through a deliberate, coordinated effort. Institutional bias afflicts all industries --including business, education, health care, government, tech, the arts, nonprofits, and finance and banking. Among the types of institutional bias addressed are hiring bias, gender bias, racial bias, occupational bias, and customer bias. Jana and Mejias focus their attention on bias in the workplace and give readers practices and activities to create organizational trust to challenge these implicit biases. Erasing Institutional Bias will help people recognize that each of us has the power to affect systemic bias. Each of us can evaluate our own current role in perpetuating systemic bias and define our new role in breaking down systemic bias"--

Machine generated contents note: chapter 1 Understanding the Problem -- chapter 2 Start with You -- chapter 3 Occupational Bias -- chapter 4 Gender Bias -- chapter 5 Racial Bias -- chapter 6 Hiring/Advancement Bias -- chapter 7 Customer Bias -- chapter 8 Retribution Bias -- chapter 9 Erasing Retribution Bias.

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