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HBR's 10 Must Reads 2018 : the Definitive Management Ideas of the Year from Harvard Business Review (with bonus article "Customer Loyalty Is Overrated") (HBR's 10 Must Reads).

By: Contributor(s): Material type: TextTextSeries: Publication details: La Vergne : Harvard Business Review Press, (c)2017.Description: 1 online resource (219 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781633693074
Subject(s): Genre/Form: LOC classification:
  • HD31 .H377 2017
Online resources: Available additional physical forms:
Contents:
by A.G. Lafley and Roger L. Martin -- Noise: how to overcome the high, hidden cost of inconsistent decision making / by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser -- Visualizations that really work / by Scott Berinato -- Right tech, wrong time / by Ron Adner and Rahul Kapoor -- How to pay for health care / by Michael E. Porter and Robert S. Kaplan -- The performance management revolution / by Peter Cappelli and Anna Tavis -- Let your workers rebel / by Francesca Gino -- Why diversity programs fail / by Frank Dobbin and Alexandra Kalev -- What so many people don't get about the U.S. working class / by Joan C. Williams -- The truth about Blockchain / by Marco Iansiti and Karim R. Lakhani -- The Edison of medicine / by Steven Prokesch.
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Includes bibliographies and index.

Customer loyalty is overrated / by A.G. Lafley and Roger L. Martin -- Noise: how to overcome the high, hidden cost of inconsistent decision making / by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser -- Visualizations that really work / by Scott Berinato -- Right tech, wrong time / by Ron Adner and Rahul Kapoor -- How to pay for health care / by Michael E. Porter and Robert S. Kaplan -- The performance management revolution / by Peter Cappelli and Anna Tavis -- Let your workers rebel / by Francesca Gino -- Why diversity programs fail / by Frank Dobbin and Alexandra Kalev -- What so many people don't get about the U.S. working class / by Joan C. Williams -- The truth about Blockchain / by Marco Iansiti and Karim R. Lakhani -- The Edison of medicine / by Steven Prokesch.

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