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The heart of change : real-life stories of how people change their organizations / John P. Kotter, Dan S. Cohen.

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. : Harvard Business Review Press, (c)2012.Description: 1 online resource (188 pages) : illustrationsContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781422187340
Subject(s): Genre/Form: LOC classification:
  • HD58 .H437 2012
Online resources: Available additional physical forms:
Contents:
Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make changes stick.
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Originally published in 2002.

Includes bibliographies and index.

Increase urgency -- Build the guiding team -- Get the vision right -- Communicate for buy-in -- Empower action -- Create short-term wins -- Don't let up -- Make changes stick.

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