Measuring performance : expert solutions to everyday challenges / Harvard Business Press.

Contributor(s):

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781422155530

Subject(s):

Genre/Form:

Electronic Books.

LOC classification:

HD56 .M437 2009

Online resources:

Click to access digital title | log in using your CIU ID number and my.ciu.edu password

Available additional physical forms:

Contents:

Tips and tools. Tools for measuring performance ; Test yourself ; To learn more ; Sources for measuring performance.

Subject: "The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness. Organizations want-and need-to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to: Apply a disciplined process to performance measurement ; Set targets and communicate data effectively ; Use performance management as a coaching and development tool.

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE	Non-fiction	HD56.25 (Browse shelf(Opens below))	Link to resource	Available		ocn865508854

Includes bibliographical references.

"The Pocket Mentor series offers immediate solutions to the challenges managers face on the job every day. Each book in the series is packed with handy tools, self-tests, and real-life examples to help you identify strengths and weaknesses and hone critical skills. Whether you're at your desk, in a meeting, or on the road, these portable guides enable you to tackle the daily demands of your work with greater speed, savvy, and effectiveness. Organizations want-and need-to track the changes in their overall performance. And the divisions, units, teams, and individuals within these organizations engage in similar success measurement. Performance Measurement explains the importance of regularly monitoring your group's performance and introduces formal measurement practices. You'll learn to: Apply a disciplined process to performance measurement ; Set targets and communicate data effectively ; Use performance management as a coaching and development tool.

Measuring performance :The basics. An overview of performance measurement ; Understanding key performance indicators ; Understanding performance measurement systems ; Step 1: Deciding what to measure ; Step 2: Gathering performance data ; Step 3: Interpreting performance data ; Avoiding common mistakes ; Maura's story. -- Tips and tools. Tools for measuring performance ; Test yourself ; To learn more ; Sources for measuring performance.

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