Groundswell : winning in a world transformed by social technologies / Charlene Li, Josh Bernoff.
Material type: TextPublication details: Boston, Mass. : Harvard Business Review Press, (c)2011.Edition: Expandedition. and revised editionDescription: 1 online resource (xv, 332 pages) : illustrationsContent type:- text
- computer
- online resource
- 9781422143414
- HC79 .G768 2011
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | |
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Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) | G. Allen Fleece Library ONLINE | Non-fiction | HC79.55 (Browse shelf(Opens below)) | Link to resource | Available | ocn865508760 |
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Includes bibliographies and index.
Understanding the groundswell -- Why the groundswell -- and why now? -- Jujitsu and the technologies of the groundswell -- The social technographics profile -- Tapping the groundswell -- Strategies for tapping the groundswell -- Listening to the groundswell -- Talking with the groundswell -- Energizing the groundswell -- Helping the groundswell to support itself -- Embracing the groundswell -- Tapping the groundswell with Twitter -- The groundswell transforms -- How connecting with the groundswell transforms your company -- The groundswell inside your company -- Attaining social maturity -- The future of the groundswell.
Corporate executives struggle to harness the power of social technologies. When consumers you've never met are rating your company's products in public forums with which you have no experience or influence, your company is vulnerable. This title explains how to turn this threat into an opportunity.
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