Public value and public administration /John M. Bryson, Barbara Crosby, and Laura Bloomberg, editors.

Includes bibliographies and index.

Discerning and assessing public value : major issues and new directions / John M. Bryson, Barbara C. Crosby, and Laura Bloomberg -- Helping managers focus on creating public value -- Political astuteness as an aid to discerning and creating public value / John Alford, Jean Hartley and Owen Hughes -- Building deliberative capacity : the practices and artifacts of art of hosting / Jodi Sandfort and Kathryn Quick -- Joining minds : group system dynamics modeling to create public value / George Richardson, David Andersen, and Luis Luna-Reyes -- Weighing up the public value of alternative methods of providing public services : towards a contingency framework / John Alford -- The creation of public value through step-change innovation in public organizations / Jean Hartley -- Measuring and assessing public value -- How can cost-benefit analysis help create public value? / Clive Belfield -- Creating a public value account and scorecard / Mark Moore -- Public value mapping / Jennie Welch, Heather Rimes, and Barry Bozeman -- Public value/turning a conceptual framework into a scorecard / Timo Meynhardt -- In the eye of the beholder : learning from stakeholder assessments of public value / John C. Thomas, Theodore Poister, and Min Su -- Measuring and managing performance -- Creating public value using performance information / Don Moynihan and Alexander Kroll -- Putting public value to work : a framework for public management decision making / Anthony M. Cresswell, Meghan Cook, and Natalie Helbig -- Social responsibility for the common good : measuring public value across institutional boundaries / Enrico Guarini -- Conclusions / John M. Bryson, Barbara C. Crosby, and Laura Bloomberg.

Public administration practitioners and scholars around the globe are paying considerable attention to the creation of public value and to the health of the public sphere. However, there is little agreement about how to define public value and know if it is being achieved. Some definitions of public value focus on organizational effectiveness, efficiency, and accountability. Other definitions stress going beyond these qualities to also emphasize protecting and enhancing citizen rights and mutual obligations between the public and private sectors to society. This book explores competing visions of public value and what it means to discern, measure, and assess the creation of public value in a world where most major public challenges require contributions from governments, businesses, nonprofit organizations, and communities. In this book, scholars from the US, Europe, and Australia present an overview of major issues and debates focused on the skills, methods, measurements, and processes related to creating public value. This book is essential reading for public administration scholars, students, and practitioners.

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