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A stakeholder approach to issues managementRobert Boutilier.

By: Material type: TextTextSeries: Publication details: [New York, N.Y. (222 East 46th Street, New York, NY 10017) : Business Expert Press, (c)2012.Edition: first editionDescription: 1 electronic text (x, 172 pages) : digital fileContent type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9781606490983
Subject(s): LOC classification:
  • HD59 .S735 2012
Online resources: Available additional physical forms:
Contents:
1. Why a stakeholder approach to managing issues? -- 2. Where do issues come from? -- 3. Social capital in stakeholder networks -- 4. Getting the data -- 5. Summarizing the data -- 6. Developing strategies for specific issues and their stakeholders -- 7. General issues management strategies and metastrategies -- Notes -- References -- Index.
Abstract: Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.
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Preface -- 1. Why a stakeholder approach to managing issues? -- 2. Where do issues come from? -- 3. Social capital in stakeholder networks -- 4. Getting the data -- 5. Summarizing the data -- 6. Developing strategies for specific issues and their stakeholders -- 7. General issues management strategies and metastrategies -- Notes -- References -- Index.

Offers a fact-based strategy development process for managing issues and controversies. The book shows practitioners how to ground their strategic advice on empirical research that reveals the socio-political dynamics of the issue. It is the first book to approach issues management from a blended application of advances in stakeholder theory and social network analysis. Readers learn how to track the socio-political environment in order to (a) avoid risks and crises, (b) obtain essential environmental scanning information for strategy development or adjustment, and (c) secure the organization's reputation and access to vital resources.

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