Service design with applications to health care institutions / Óscar Barros.
Material type:
TextSeries: Service systems and innovations in business and society collectionPublisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2017.]Edition: First editionDescription: 1 online resource (xv, 221 pages) : illustrationsContent type: - text
- computer
- online resource
- 9781631575716
- Industrial management
- Health services administration
- Health Services Administration
- Analytics
- BPMN
- BPMS
- Business Design
- Business Design Patterns
- Business Engineering
- Business Intelligence
- Business Process Patterns
- Enterprise Architecture Design
- Health Care Architectures
- Health Care Services Design
- Service Design
- Service Engineering
- Service Processes Design
- HD31.2
- W6
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
| Item type | Current library | Collection | Call number | URL | Status | Date due | Barcode | |
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Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)
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G. Allen Fleece Library ONLINE | HD31.2 (Browse shelf(Opens below)) | Link to resource | Available | BEP11309630 | |||
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Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)
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G. Allen Fleece Library | Non-fiction | HD31.2 (Browse shelf(Opens below)) | Link to resource | Available | 11309630 |
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1. Introduction -- 2. Foundations for health care institutions' design -- 3. Health service business design -- 4. Health services configuration and capacity design -- 5. Health service resource management process design -- 6. Health operating management process design -- 7. Conclusions -- Notes -- References -- Index.
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This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular.
COPYRIGHT NOT covered - Click this link to request copyright permission:
https://lib.ciu.edu/copyright-request-form
Mode of access: World Wide Web.
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