Get along, get it done, get ahead : interpersonal communication in the diverse workplace / Geraldine E. Hynes.

By:

Hynes, Geraldine E []

Material type: Text

TextSeries: Corporate communication collectionPublisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, [(c)2015.]Edition: First editionDescription: 1 online resource (xii, 179 pages)Content type:

text

Media type:

computer

Carrier type:

online resource

ISBN:

9781631571312

Subject(s):

Genre/Form:

[genre]

Additional physical formats: Print version:: No titleLOC classification:

HD30.3

Online resources:

Click here to access online

Available additional physical forms:

Contents:

Part 1. Communication cornerstones -- 1. Diversity appreciation -- 2. Cultural competence -- 3. The sequence for success -- Part 2. Get along -- 4. Strategies for finding out what's going on -- 5. Strategies for strengthening work relationships -- Part 3. Get it done -- 6. Strategies for communicating job expectations -- 7. Strategies for giving corrective feedback -- 8. Strategies for managing conflict -- 9. Strategies for detecting deception -- Part 4. Get ahead -- 10. Trends in the global work environment -- 11. Strategies for thriving in tomorrow's global workplace -- Appendix 1. Managerial communication competencies survey -- Appendix 2. Presentation rubric listener feedback about presentation -- Appendix 3. Work plan template -- Bibliography -- Index.

Abstract: This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training.

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE		HD30.3 (Browse shelf(Opens below))	Link to resource	Available		BEP11061077
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library	Non-fiction	HD30.3 (Browse shelf(Opens below))	Link to resource	Available		11061077

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Previous	HD30.3 Deconstructing management maxims : a critical examination of conventional business wisdom. Volume I /	HD30.3 Essential communications skills for managers. Volume I, A practical guide for communicating effectively with all people in all situations /	HD30.3 Essential communications skills for managers. Volume I, A practical guide for communicating effectively with all people in all situations /	HD30.3 Get along, get it done, get ahead : interpersonal communication in the diverse workplace /	HD30.3 Lean communication : applications for continuous process improvement /	HD30.3 Managerial communication /	HD30.3 Managerial communication and the brain : applying neuroscience to leadership practices /	Next

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This book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training.

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