Citizen-centered citiesPaul R. Messinger ; with contributions from Marco Adria, Fiona Cavanagh, Michelle Chalifoux, Moein Khanlari, Edd LeSage, Heather Stewart, and Rosslynn Zulla.

Part 1. Challenges and opportunities for putting citizens first -- 1. Nine challenges for public involvement 2.0 -- Part 2. Case studies in public involvement -- 2. Twin Brooks and Burnewood area projects -- 3. Edmonton's Walterdale Bridge -- 4. Valley Line expansion, public involvement, and Sad Don -- 5. Converting to a freeway -- 6. Too late to Streetscape 99th -- 7. Public pushback on bicycle routes -- 8. Complete streets -- 9. The goods movement strategy -- 10. "The way we move" transportation master plan -- References -- List of contributors -- Index.

This casebook was inspired by a commissioned systemwide review of the public-engagement activities of the Transportation Services Department of the City of Edmonton. These cases cover a wide range of public involvement projects. All these projects involve the transportation system--the backbone of a city--common to municipal planning worldwide. The cases are animated by an electorate of digitally connected citizens who eschew surprises, expect inclusion, and demand balanced decision making. This casebook addresses the question: how do city administrators function in this new reality?

Mode of access: World Wide Web.

System requirements: Adobe Acrobat reader.

Title from PDF title page (viewed on January 13, 2017).