Implementing an inclusive staffing model for today's reference services : a practical guide for librarians / Julia K. Nims, Paula Storm, Robert Stevens.
Material type: TextSeries: Publication details: Lanham : Rowman and Littlefield, (c)2014.Description: xvii, 143 pages ; 28 cmContent type:- text
- unmediated
- volume
- 9780810891289
- Z711 .I475 2014
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Circulating Book (checkout times vary with patron status) | G. Allen Fleece Library | Z711.N713.I475 2014 (Browse shelf(Opens below)) | Available | 31923001858691 |
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Z703.6.G624.C737 2016 Crash course in weeding library collections /Francisca Goldsmith. | Z703.6.V871.W443 2015 The weeding handbook : a shelf-by-shelf guide / | Z703.6.V871.W443 2022 The weeding handbook : a shelf-by-shelf guide / | Z711.N713.I475 2014 Implementing an inclusive staffing model for today's reference services : a practical guide for librarians / | Z711.2.M478.F863 2012 Fundamentals of library instruction /Monty L. McAdoo. | Z711.2.S661.W433 2010 Web-based instruction : a guide for libraries / | Z711.25.A233.C758 2010 Critical library instruction : theories and methods / |
Includes bibliographies and index.
The changed reference environment -- Why do we need to change anything? -- Getting buy-in : setting the stage for change -- Can you help me? -- Selecting and training staff to work at the reference desk -- What needs to change now? : evaluating the inclusive staffing model -- So, what have the librarians been up to? -- Managing the new model for long-term success -- Reference : what does the future bring?
Reference service remains a core function of modern libraries. However, how and where we provide assistance has evolved with changing technologies and the shifting habits and preferences of our users. One way libraries can provide the on-demand, in-person assistance while managing and developing new services and resources that will benefit current and future users is to reconsider how their reference points and services are staffed and adopt a staff-based reference model. In Implementing an Inclusive Staffing Model for Today's Reference Services, Nims, Storm, and Stevens describe step-by-step how to transition from the traditional librarian-staffed reference desk to an inclusive reference model where non-MLS personnel are equipped and empowered to answer reference questions wherever these questions might be asked.
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