High-performing self-managed work teams : a comparison of theory to practice / Dale E. Yeatts, Cloyd Hyten.
Material type: TextPublication details: Thousand Oaks, California : Sage Publications, (c)1998.Description: 379 pages : illustrationsContent type:- text
- computer
- online resource
- 9781452250274
- HD66 .H544 1998
- COPYRIGHT NOT covered - Click this link to request copyright permission: https://lib.ciu.edu/copyright-request-form
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Reference (Library Use ONLY) | G. Allen Fleece Library REFERENCE | RES | HD66.Y438.H544 1998 (Browse shelf(Opens below)) | Available | PhD Educational Leadership resource | 31923001741699 |
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Part I -- Theoretical Frameworks for Understanding the Performance of Self-Managed Work Teams -- The Classical and Human Relations Theories -- Systems Theories and the Emergence of the Sociotechnical and SMWT Perspectives -- Contingency Theories: The Importance of Individual, Technical, and Environmental Differences -- Contemporary Theories Explaining SMWT Performance -- Development of a Theoretical Framework to Explain SMWT Performance --
Part II -- The Work Process: Actually Doing the Work with Effort, Talent, Procedures, and Resources -- Effort Placed Directly on the Work -- Talent, Resources, and Procedures for Doing the Work --
Part III -- The Interpersonal Process: The 6 Cs Plus Trust within and outside the Team -- Communication and Coordination -- Cooperation, Collaboration, and Conflict -- Cohesion and Trust -- Interpersonal Processes between the Team and Others --
Part IV -- The Environment Surrounding the SMWT within and outside the Organization -- The Organization's Philosophy, Culture, and Mission for the SMWTs -- Performance Measurement: Appraisal and Assessment Systems -- The Reward System -- Types of Rewards -- Education and Training Systems -- Information Systems -- Management Support, Encouragement, and Roles -- Union, Customer, Supplier, and Ancillary Support within the Organization -- The Environment outside the Organization --
Part V -- Team Member Characteristics -- Talents, Values, Needs, Interests, and Prejudices -- Personality and Demographic Characteristics --
Part VI -- Team Design Characteristics -- Team Goals and Job Design -- -- Team Size and Composition -- Roles of Self-Managed Teams -- Decision-Making Methods and Processes -- Team Leader Roles and Responsibilities.
Since the mid-1970s, pressure from international competition has forced business in the United States to look for better ways to achieve and maintain a competitive position. One popular tool is the self-managed work-team (SMWT). This book provides a thorough examination of SMWT both at the level of theory and at the practical level of when to use work teams to find solutions and how to develop successful teams.
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