Best practices in customer service / edited by Ron Zemke and John A. Woods. [print]
Material type: TextPublication details: Amherst, Massachusetts : HRD Press ; 1999.; New York, New York : AMACOM, (c)1999.Edition: first AMACOM edition. 1999Description: xvii, 414 pages : illustrations ; 28 cmContent type:- text
- unmediated
- volume
- HF5415.W895.B478 1999
- COPYRIGHT NOT covered - Click this link to request copyright permission:
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Withdrawn | G. Allen Fleece Library WITHDRAWN | Non-fiction | HF5415.5.B484 1999 (Browse shelf(Opens below)) | 1 Not for loan | 31923001019120 |
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HF5415.13.K685.M375 2019 A framework for marketing management /Philip Kotler, Kevin Lane Keller. | HF5415.2.M383 2006 The market research toolbox : a concise guide for beginners / | HF5415.2.M383 2012 The market research toolbox : a concise guide for beginners / | HF5415.5.B484 1999 Best practices in customer service / | HF5429.6.A75I577 2004 International retailing plans and strategies in Asia / | HF5521.S43 2002 The myth of the paperless office / | HF5548.32.A836 2001 Digital rush : nine internet start-ups in the race for dot-com riches / |
Includes bibliographical references.
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