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Managing conflict with direct reports / Barbara Popejoy and Brenda J. McManigle. [print]

By: Contributor(s): Material type: TextTextSeries: Ideas into action guidebooksPublication details: Greensboro, North Carolina : Center for Creative Leadership, (c)2002.Description: 29 pages ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781882197736
Subject(s): LOC classification:
  • HD42.C397.M363 2002
  • HD42
Available additional physical forms:
  • COPYRIGHT NOT covered - Click this link to request copyright permission:
Contents:
Conflict with direct reports is a special case -- Managing the relationship -- Managing the work -- A process for managing conflict -- Recognizing both sides of the conflict -- Preparing for a conflict resolution session -- During the conflict resolution session -- After the conflict resolution session -- Managing conflict for success and development.
Subject: "Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution are in a good position to manage such conflict. They are better prepared to understand emotions that can trigger conflict, to clarify performance expectations, and to provide ongoing feedback for the support and development of their direct reports."--Publisher's description.
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Circulating Book (checkout times vary with patron status) Circulating Book (checkout times vary with patron status) G. Allen Fleece Library PAMPHLET Non-fiction HD57.7.C4M36 2002 (Browse shelf(Opens below)) Available 31923001817127
Circulating Book (checkout times vary with patron status) Circulating Book (checkout times vary with patron status) G. Allen Fleece Library PAMPHLET Non-fiction HD57.7.C4.M36 2002 (Browse shelf(Opens below)) Available 31923002042576

"CCL no. 418"--T.p. verso.

Conflict and resolution -- Conflict with direct reports is a special case -- Managing the relationship -- Managing the work -- A process for managing conflict -- Recognizing both sides of the conflict -- Preparing for a conflict resolution session -- During the conflict resolution session -- After the conflict resolution session -- Managing conflict for success and development.

"Conflict with direct reports is one of the most difficult challenges facing managers today. But it's a challenge that successful leaders must learn to address. Managers who develop an understanding of difference without judging and are willing to see more than one perspective or solution are in a good position to manage such conflict. They are better prepared to understand emotions that can trigger conflict, to clarify performance expectations, and to provide ongoing feedback for the support and development of their direct reports."--Publisher's description.

COPYRIGHT NOT covered - Click this link to request copyright permission:

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