Elements of crisis intervention : crises and how to respond to them / James L. Greenstone, Sharon C. Leviton.

Approach to crisis intervention -- Procedures for effective crisis intervention -- Communicating effectively with those in crisis -- Team intervention -- Special issues -- Intervener survival -- Children's reactions to crisis -- Hot-line workers -- Family crisis -- Grief -- Legal implications of crisis intervention.

This step-by-step reference will give you immediate, practical assistance as you face any number of crises. It is designed to help you work with children in crises, clarify mistaken assumptions, build crisis communication techniques, understand ethical and legal implications as a crisis intervener, minimize stress and help others under your management do so as well. The books table of contents serves as a quick guide to the intervention process.