Phone clones authenticity work in the transnational service economy / Kiran Mirchandani.

By:

Mirchandani, Kiran, 1968- [Author]

Material type: Text

text

Media type:

computer

Carrier type:

online resource

ISBN:

9780801464140

Subject(s):

Genre/Form:

Electronic Books.

LOC classification:

HE8789 .P466 2012

Online resources:

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Available additional physical forms:

Contents:

Transnational customer service : a new touchstone of globalization -- Language training : the making of the deficient worker -- Hate nationalism and the outsourcing backlash -- Surveillance schooling for professional clones -- "Don't take calls, make contact!" : legitimizing racist abuse -- Being nowhere in the world : synchronous work and gendered time -- Conclusion : authenticity work in the transnational service economy.

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Holdings
Item type	Current library	Collection	Call number	URL	Status	Date due	Barcode
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD)	G. Allen Fleece Library ONLINE	Non-fiction	HE8789.4 (Browse shelf(Opens below))	Link to resource	Available		ocn786447021

Browsing G. Allen Fleece Library shelves, Shelving location: ONLINE, Collection: Non-fiction Close shelf browser (Hides shelf browser)

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Previous	HE8700.4 After the break : television theory today /	HE8700.8 .57 2013 Wired TV : Laboring over an Interactive Future.	HE8788 Smiling down the line info-service work in the global economy /	HE8789.4 Phone clones authenticity work in the transnational service economy /	HE8789.6 Disintegrating democracy at work labor unions and the future of good jobs in the service economy /	HE8815 Lifeline telephone and broadbrand pilot programs for low-income households : elements and analyses /	HE8864 "Hello Central?" : gender, technology, and culture in the formation of telephone systems /	Next

Includes bibliographies and index.

Introduction : the authentic clone -- Transnational customer service : a new touchstone of globalization -- Language training : the making of the deficient worker -- Hate nationalism and the outsourcing backlash -- Surveillance schooling for professional clones -- "Don't take calls, make contact!" : legitimizing racist abuse -- Being nowhere in the world : synchronous work and gendered time -- Conclusion : authenticity work in the transnational service economy.

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