MARC details
| 000 -LEADER |
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| fixed length control field |
04980nam a2200877 i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
10522194 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
CaPaEBR |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20241023114842.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m eo d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr cn |||m|||a |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
151226s2016 nyu foab 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781631570865 |
| Qualifying information |
|
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)935736422 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(CaBNVSL)swl00405992 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
CaBNVSL |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
CaBNVSL |
| Modifying agency |
CaBNVSL |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
T57.9 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Shaw, Kenneth A., |
| Relator term |
|
| 245 10 - TITLE STATEMENT |
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| Title |
Operations methods : |
| Remainder of title |
managing waiting line applications / |
| Statement of responsibility, etc. |
Kenneth A. Shaw. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
Second edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
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| Place of production, publication, distribution, manufacture |
New York, New York (222 East 46th Street, New York, NY 10017) : |
| Name of producer, publisher, distributor, manufacturer |
Business Expert Press, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[(c)2016.] |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 online resource (xiv, 181 pages) |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS |
|---|
| File type |
data file |
| Source |
rda |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
Quantitative approaches to decision making collection, |
| ISBN |
2163-9582 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
|
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
1. Concepts, probabilities, models, and costs -- |
| Title |
2. The basics: single-channel, single-phase model -- |
| -- |
3. The basics: multiple-channel, single-phase model -- |
| -- |
4. More complex single-channel models -- |
| -- |
5. More complex multiple-channel models -- |
| -- |
6. Managerial considerations -- |
| -- |
7. Useful tools and simulation methods -- |
| -- |
Appendix A. Glossary -- |
| -- |
Appendix B. Symbol definitions -- |
| -- |
Appendix C. Multiple-channel application data -- |
| -- |
Appendix D. Simulation information -- |
| -- |
Appendix E. Second edition supplements -- |
| -- |
Notes -- |
| -- |
References -- |
| -- |
Index. |
| 506 ## - RESTRICTIONS ON ACCESS NOTE |
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| Terms governing access |
Access restricted to authorized users and institutions. |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
Updated to integrate the management of associated information processes, expand some application discussions, and provide additional reference material, the intent of this monograph is to help business professionals use waiting line (queuing) analysis methods to improve both service and manufacturing business applications of queuing situations. Emphasis is given to discussing the caveats in applying waiting line theory and becoming aware of the assumptions used in developing that theory. The importance of accounting for variability in waiting line processes is discussed in some detail because the basic queuing equations provide only average performance data under steady-state conditions. Understanding how much variability can exist for a given waiting line scenario provides a manager with the insight required to reduce these effects and develop innovative solutions for improving service while reducing operating costs. In general the mathematical tone of the book is focused on applications, not the derivation of the formulas presented. The few derivation exceptions illustrate some approaches not commonly discussed in textbooks--for example, the use of state diagrams and random number approximations of the probability distributions for use in simple simulation models. To aid in understanding the material presented, some practical examples are given at appropriate points in the text and some simulation approaches using common spreadsheet software are described. |
| 530 ## - COPYRIGHT INFORMATION: |
|---|
| COPYRIGHT INFORMATION |
COPYRIGHT NOT covered - Click this link to request copyright permission: |
| Uniform Resource Identifier |
<a href="b">b</a> |
| 530 ## - COPYRIGHT INFORMATION: |
|---|
| COPYRIGHT INFORMATION |
|
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
Mode of access: World Wide Web. |
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
System requirements: Adobe Acrobat reader. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Title from PDF title page (viewed on December 26, 2015). |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Queuing theory. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
arrival distributions |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
arrival rate |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
assembly line performance |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
cost trade-offs |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
deterministic process |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Erlang distributions |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Excel applications |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
exponential distribution |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Kendall notation |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
limited population service |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
line capacity restrictions |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Little's law |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Markovian |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
memoryless |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
multiple servers |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
normal distribution |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
poisson distribution |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
priority queues |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
queues |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
queuing theory |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
service classes |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
service distributions |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
service process design |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
service process improvement |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
service rate |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
simulation methods |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
state diagrams |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
stochastic process |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
triangular distribution |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
uniform distribution |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
utilization |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
variances |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
waiting lines |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
waiting time |
| 655 #0 - INDEX TERM--GENRE/FORM |
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| Genre/form data or focus term |
[genre] |
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Print version: |
| International Standard Book Number |
9781631570858 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Quantitative approaches to decision making collection. |
| International Standard Serial Number |
2163-9582 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000439.html">https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000439.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Usage before 2021-2022 |
CIU |
| Koha item type |
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) |
| VENDOR |
Business Expert Press |
| LOCATION |
ONLINE |
| Barecode |
BEP10522194 |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
|---|
| c |
1 |
| d |
Cynthia Snell |