MARC details
| 000 -LEADER |
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| fixed length control field |
04748nam a2200601 i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
11394142 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
CaPaEBR |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20240726104643.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
170610s2017 nyu foab 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781631578144 |
| Qualifying information |
|
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
CaBNVSL |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
CaBNVSL |
| Modifying agency |
CaBNVSL |
| 050 04 - LIBRARY OF CONGRESS CALL NUMBER |
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| Classification number |
JF1525 |
| Item number |
.H693 2017 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Hanna, Nagy, |
| Relator term |
Author |
| 245 10 - TITLE STATEMENT |
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| Title |
How can digital technologies improve public services and governance? /Nagy K. Hanna. |
| 250 ## - EDITION STATEMENT |
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| Edition statement |
First edition. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
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| Place of publication, distribution, etc. |
New York, New York (222 East 46th Street, New York, NY 10017) : |
| Name of publisher, distributor, etc. |
Business Expert Press, |
| Date of publication, distribution, etc. |
(c)2017. |
| 300 ## - PHYSICAL DESCRIPTION |
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| Extent |
1 online resource (vi, 145 pages) |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS |
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| File type |
data file |
| Source |
rda |
| 490 1# - SERIES STATEMENT |
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| Series statement |
Service systems and innovations in business and society collection, |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
|
| 505 00 - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
1. Opportunities and challenges overview -- |
| Title |
2. Technologies and approaches -- |
| -- |
3. Opportunities for service innovation and governance -- |
| -- |
4. Political, institutional and ICT challenges -- |
| -- |
5. Guidelines for policy makers and service providers -- |
| -- |
Bibliography -- |
| -- |
Index. |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
Citizens are demanding more openness, transparency, and accountability for public services, and this demand has been heightened by the growing economic inequality and insecurity in many developed and developing countries. State performance remains disappointingly poor in many parts of the world, putting at risk the further progress on development goals. Governance and public sector capacity are thus the major building blocks of the development strategy of emerging economies. Meantime, digital technologies such as mobile are sweeping the planet--inducing power shifts and posing profound implications and opportunities for accountability to citizens and for continuous service innovation. While the pace of this shift may be uncertain, the long-term impact is likely to be profound. The book considers the opportunities and challenges of harnessing digital technologies for improved public services and governance. It focuses on the challenges of applying digital technologies in developing countries, where dramatic results can be realized. It addresses questions like these: How can digital technologies help enhance transparency, accountability, and participation to improve service design and delivery? Where are the opportunities to enhance key areas of governance and public service delivery? What are the promising practices to strengthen supply and mobilize demand for good governance and service delivery? What are the emerging lessons from recent experience? The author shows through many examples how information and communication technology (ICT) can be deployed to improve public sector efficiency and accountability for resource management; improve access and quality of public services for citizens; enhance transparency and reduce costs of government-business transactions, support entrepreneurship, attract private investment, and reduce the burden of regulation; and enhance the effectiveness of political oversight and policy institutions. The author also shows the crucial importance of understanding the social, political, institutional, informational, and stakeholder contexts for ICT to strengthen demand for good governance. |
| 530 ## - COPYRIGHT INFORMATION: |
|---|
| COPYRIGHT INFORMATION |
COPYRIGHT NOT covered - Click this link to request copyright permission: |
| Uniform Resource Identifier |
<a href="b">b</a> |
| 530 ## - COPYRIGHT INFORMATION: |
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| COPYRIGHT INFORMATION |
|
| 538 ## - SYSTEM DETAILS NOTE |
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| System details note |
Mode of access: World Wide Web. |
| 538 ## - SYSTEM DETAILS NOTE |
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| System details note |
System requirements: Adobe Acrobat reader. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
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| Source of description note |
Title from PDF title page (viewed on June 10, 2017). |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
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| Topical term or geographic name entry element |
Public administration |
| General subdivision |
Data processing |
| -- |
Management. |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Access to public services |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Citizen empowerment |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Corruption |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Demand for good governance (DFGG) |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Developing countries |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Digital innovation |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Digital technologies |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Digital transformation, information and communication technology (ICT) |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Governance |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Internet |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Open data |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Open government |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Open innovation |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Political governance |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Social accountability (social control) |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Transparency |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Public service delivery |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
Public service innovation |
| 655 #0 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Electronic books. |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
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| Uniform Resource Identifier |
<a href="https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000602.html">https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000602.html</a> |
| -- |
Click here to access this RESOURCE ONLINE | Login using your my.ciu username & password |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
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| Koha item type |
|
| DONATED BY: |
|
| VENDOR |
Business Expert Press |
| Classification part |
JF1525.A8 |
| PUBLICATION YEAR |
(c)2017 |
| LOCATION |
|
| REQUESTED BY: |
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| -- |
|
| -- |
NFIC |
| -- |
Cynthia Snell |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
|---|
| a |
1 |
| b |
Cynthia Snell |
| c |
1 |
| d |
Cynthia Snell |