MARC details
| 000 -LEADER |
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| fixed length control field |
03896nam a2200661 i 4500 |
| 001 - CONTROL NUMBER |
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| control field |
11441396 |
| 003 - CONTROL NUMBER IDENTIFIER |
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| control field |
CaPaEBR |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
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| control field |
20241023114853.0 |
| 006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS |
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| fixed length control field |
m eo d |
| 007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION |
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| fixed length control field |
cr cn |||m|||a |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
171005s2017 nyua foab 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9781631575020 |
| Qualifying information |
|
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(BEP)5043472 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(OCoLC)1005081460 |
| 035 ## - SYSTEM CONTROL NUMBER |
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| System control number |
(CaBNVSL)swl00407832 |
| 040 ## - CATALOGING SOURCE |
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| Original cataloging agency |
CaBNVSL |
| Language of cataloging |
eng |
| Description conventions |
rda |
| Transcribing agency |
CaBNVSL |
| Modifying agency |
CaBNVSL |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
HD49.3 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
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| Personal name |
Arnett, Ronald C., |
| Dates associated with a name |
1952-, |
| Relator term |
|
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Corporate communication crisis leadership : |
| Remainder of title |
advocacy and ethics / |
| Statement of responsibility, etc. |
Ronald C. Arnett, Sarah M. DeIuliis, and Matthew Corr. |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
First edition. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
New York, New York (222 East 46th Street, New York, NY 10017) : |
| Name of producer, publisher, distributor, manufacturer |
Business Expert Press, |
| Date of production, publication, distribution, manufacture, or copyright notice |
[(c)2017.] |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
1 online resource (xiii, 202 pages) : |
| Other physical details |
illustrations. |
| 336 ## - CONTENT TYPE |
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| Content type term |
text |
| Content type code |
txt |
| Source |
rdacontent |
| 337 ## - MEDIA TYPE |
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| Media type term |
computer |
| Media type code |
c |
| Source |
rdamedia |
| 338 ## - CARRIER TYPE |
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| Carrier type term |
online resource |
| Carrier type code |
cr |
| Source |
rdacarrier |
| 347 ## - DIGITAL FILE CHARACTERISTICS |
|---|
| File type |
data file |
| Source |
rda |
| 490 1# - SERIES STATEMENT |
|---|
| Series statement |
Public relations collection, |
| ISBN |
2157-3476 |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
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| Bibliography, etc. note |
|
| 505 0# - FORMATTED CONTENTS NOTE |
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| Formatted contents note |
Part I. Issue attentiveness -- |
| Title |
1. Issue clarity -- |
| -- |
2. Issue and stakeholder influence -- |
| -- |
3. Communication ethics in action: British Petroleum and issue thoughtlessness -- |
| -- |
Part II. Argument attentiveness -- |
| -- |
4. Argument clarity -- |
| -- |
5. Argument and stakeholder influence -- |
| -- |
6. Communication ethics in action: British Petroleum and argument thoughtlessness -- |
| -- |
Part III. Conflict attentiveness -- |
| -- |
7. Conflict clarity -- |
| -- |
8. Conflict and stakeholder influence -- |
| -- |
9. Communication ethics in action: British Petroleum and conflict thoughtlessness -- |
| -- |
Part IV. Crisis attentiveness -- |
| -- |
10. Crisis in review: the 2010 Deepwater Horizon disaster -- |
| -- |
Bibliography -- |
| -- |
Index. |
| 506 ## - RESTRICTIONS ON ACCESS NOTE |
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| Terms governing access |
Access restricted to authorized users and institutions. |
| 520 3# - SUMMARY, ETC. |
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| Summary, etc. |
Addresses the interplay of strategic moments of corporate communication clarity and/or its lack. This work differentiates issue, argument, conflict, and crisis while explicating their related interaction in organizational success or failure. Strategic communication responsiveness attends to a breadth of stakeholder concerns, interests, and demands, recognizing the communication ethics implications of such action. We explicate the performative consequences as British Petroleum in 2010 in the oil spill off the southern coast of the United States repeatedly failed to attend to information that could overt the Deepwater Horizon crisis. The organic connections between and among issue, argument, conflict, and crisis announce the existence or absence of communication ethics in action, which, this work contends, is essential for long-term leadership within a given industry. |
| 530 ## - COPYRIGHT INFORMATION: |
|---|
| COPYRIGHT INFORMATION |
COPYRIGHT NOT covered - Click this link to request copyright permission: |
| Uniform Resource Identifier |
<a href="b">b</a> |
| 530 ## - COPYRIGHT INFORMATION: |
|---|
| COPYRIGHT INFORMATION |
|
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
Mode of access: World Wide Web. |
| 538 ## - SYSTEM DETAILS NOTE |
|---|
| System details note |
System requirements: Adobe Acrobat reader. |
| 588 ## - SOURCE OF DESCRIPTION NOTE |
|---|
| Source of description note |
Title from PDF title page (viewed on October 5, 2017). |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication in crisis management. |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
argument |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
British Petroleum |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
clarity |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
conflict |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
corporate communication |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
crisis |
| 653 ## - INDEX TERM--UNCONTROLLED |
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| Uncontrolled term |
Deepwater Horizon |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
definition |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
discernment |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
external constituencies |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
internal constituencies |
| 653 ## - INDEX TERM--UNCONTROLLED |
|---|
| Uncontrolled term |
issue |
| 655 #0 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
[genre] |
| 655 #0 - INDEX TERM--GENRE/FORM |
|---|
| Genre/form data or focus term |
Electronic books. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
DeIuliis, Sarah M., |
| Relator term |
|
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Corr, Matthew, |
| Relator term |
|
| 776 08 - ADDITIONAL PHYSICAL FORM ENTRY |
|---|
| Relationship information |
Print version: |
| International Standard Book Number |
9781631575013 |
| 830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE |
|---|
| Uniform title |
Public relations collection. |
| International Standard Serial Number |
2157-3476 |
| 856 40 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Uniform Resource Identifier |
<a href="https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000633.html">https://go.openathens.net/redirector/ciu.edu?url=https://portal.igpublish.com/iglibrary/search/BEPB0000633.html</a> |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Library of Congress Classification |
| Usage before 2021-2022 |
CIU |
| Koha item type |
Online Book (LOGIN USING YOUR MY CIU LOGIN AND PASSWORD) |
| VENDOR |
Business Expert Press |
| LOCATION |
ONLINE |
| Barecode |
BEP11441396 |
| 902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
|---|
| c |
1 |
| d |
Cynthia Snell |