MARC details
000 -LEADER |
fixed length control field |
03186cam a2200361 i 4500 |
001 - CONTROL NUMBER |
control field |
ocn641534569 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OCoLC |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20240726104613.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
100916s2011 nyua 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2010039269 |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9781401323974 |
Qualifying information |
|
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
OCLC library identifier |
AU@ |
System control number |
000046033807 |
029 1# - OTHER SYSTEM CONTROL NUMBER (OCLC) |
OCLC library identifier |
NZ1 |
System control number |
13824996 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
DLC |
Language of cataloging |
eng |
Description conventions |
rda |
Transcribing agency |
DLC |
Modifying agency |
IG# |
-- |
BTCTA |
-- |
YDXCP |
-- |
JRQ |
-- |
ON8 |
-- |
IK2 |
-- |
BWX |
-- |
ZAG |
-- |
BDX |
-- |
OCLCF |
-- |
OCLCQ |
-- |
CNGUL |
-- |
OCLCQ |
-- |
UOK |
-- |
OL |
-- |
ZQP |
-- |
OCLCO |
050 00 - LIBRARY OF CONGRESS CALL NUMBER |
Classification number |
HD58 |
Item number |
.D758 2011 |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Aesch, Mark. |
Relator term |
Author |
245 10 - TITLE STATEMENT |
Title |
Driving excellence : |
Remainder of title |
transform your organization's culture --and achieve revolutionary results / |
Statement of responsibility, etc. |
Mark Aesch. |
250 ## - EDITION STATEMENT |
Edition statement |
first edition. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. |
Place of publication, distribution, etc. |
New York, New York : |
Name of publisher, distributor, etc. |
Hyperion, |
Date of publication, distribution, etc. |
(c)2011. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xii, 239 pages : |
Other physical details |
illustrations ; |
Dimensions |
25 cm |
336 ## - CONTENT TYPE |
Content type term |
text |
Content type code |
txt |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media type term |
unmediated |
Media type code |
n |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier type term |
volume |
Carrier type code |
nc |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc. note |
Includes Index. |
505 00 - FORMATTED CONTENTS NOTE |
Formatted contents note |
Nobody knows the driver's name: create a culture of no ego -- |
Title |
The marketplace is bigger than your bus: listening means more than just to customers -- |
-- |
The bus is leaving, so get everybody on board! Sell your organization on the new strategic direction -- |
-- |
Chart your route, then fill the tank: spend money purposely to support your strategy -- |
-- |
To avoid getting a ticket, watch your own speedometer: embrace accountability in all that you do -- |
-- |
Estimated gas mileage doesn't cut it: count what counts! -- |
-- |
Professional drivers obsessively check their gauges: foster a culture of analysis and action -- |
-- |
Where the rubber meets the road: you're the professional driver, so act like it! |
520 0# - SUMMARY, ETC. |
Summary, etc. |
When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results. |
Assigning source |
|
Uniform Resource Identifier |
<a href="https://www.amazon.com/Driving-Excellence-Transform-Organizations-Revolutionary/dp/1401323979/ref=sr_1_1?crid=XQYIRPKDLL76&keywords=9781401323974&qid=1675714588&sprefix=9781401323974%2Caps%2C83&sr=8-1">https://www.amazon.com/Driving-Excellence-Transform-Organizations-Revolutionary/dp/1401323979/ref=sr_1_1?crid=XQYIRPKDLL76&keywords=9781401323974&qid=1675714588&sprefix=9781401323974%2Caps%2C83&sr=8-1</a> |
530 ## - COPYRIGHT INFORMATION: |
COPYRIGHT INFORMATION |
COPYRIGHT NOT covered - Click this link to request copyright permission: |
Uniform Resource Identifier |
<a href="https://ciu.libwizard.com/f/copyright-requests">https://ciu.libwizard.com/f/copyright-requests</a> |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Organizational effectiveness. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Leadership. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name entry element |
Success in business. |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
print -BUDGET LINE 10-1411-7022-? |
0 |
LOCATION |
CIRCULATING COLLECTION |
Koha item type |
|
VENDOR |
DONATION |
Classification part |
HD |
Delivery Date: ACADEMIC YEAR - ie 2022-2023 |
2022-2023 |
PUBLICATION YEAR |
2011 |
-- |
Cynthia Snell |
948 ## - LOCAL PROCESSING INFORMATION (OCLC); SERIES PART DESIGNATOR (RLIN) |
h (OCLC) |
NO HOLDINGS IN SBI - 180 OTHER HOLDINGS |
902 ## - LOCAL DATA ELEMENT B, LDB (RLIN) |
a |
1 |
b |
Cynthia Snell |
c |
1 |
d |
Cynthia Snell |