Sense & respond how successful organizations listen to customers and create new products continuously /
Gothelf, Jeff,
Sense & respond how successful organizations listen to customers and create new products continuously / Sense and respond Jeff Gothelf and Josh Seiden. - Boston, Massachusetts : Harvard Business Review Press, (c)2017. - 1 online resource.
Includes bibliographies and index.
Intro; Copyright; Contents; Acknowledgments; Introduction; Part I: The Sense and Respond Model; Ch 1: Continuous Uncertainty; Ch 2: Sense and Respond; Ch 3: Why Companies Resist; Ch 4: You Are in the Software Business; Part II: A Manager's Guide to Sense and Respond; Ch 5: Plan for Change and Uncertainty; Ch 6: Organize for Collaboration; Ch 7: Continuous Everything; Ch 8: Create a Culture of Continuous Learning; Conclusion; Notes; Index; About the Authors
9781633691896
Organizational effectiveness.
Organizational resilience.
Customer relations--Management.
Corporate culture.
Electronic Books.
HD58 / .S467 2017
Sense & respond how successful organizations listen to customers and create new products continuously / Sense and respond Jeff Gothelf and Josh Seiden. - Boston, Massachusetts : Harvard Business Review Press, (c)2017. - 1 online resource.
Includes bibliographies and index.
Intro; Copyright; Contents; Acknowledgments; Introduction; Part I: The Sense and Respond Model; Ch 1: Continuous Uncertainty; Ch 2: Sense and Respond; Ch 3: Why Companies Resist; Ch 4: You Are in the Software Business; Part II: A Manager's Guide to Sense and Respond; Ch 5: Plan for Change and Uncertainty; Ch 6: Organize for Collaboration; Ch 7: Continuous Everything; Ch 8: Create a Culture of Continuous Learning; Conclusion; Notes; Index; About the Authors
9781633691896
Organizational effectiveness.
Organizational resilience.
Customer relations--Management.
Corporate culture.
Electronic Books.
HD58 / .S467 2017