Do You Want to Keep Your Customers Forever?
Pine, B. Joseph.
Do You Want to Keep Your Customers Forever? - Boston : Harvard Business Review Press, (c)2010. - 1 online resource (93 pages). - Harvard Business Review Classics .
Includes bibliographies and index.
9781633691421
Customer equity.
Customer loyalty.
Customer services.
Electronic Books.
HF5415 / .D696 2010
Do You Want to Keep Your Customers Forever? - Boston : Harvard Business Review Press, (c)2010. - 1 online resource (93 pages). - Harvard Business Review Classics .
Includes bibliographies and index.
9781633691421
Customer equity.
Customer loyalty.
Customer services.
Electronic Books.
HF5415 / .D696 2010