Giving effective feedback : check in regularly, handle tough conversations, bring out the best.

Giving effective feedback : check in regularly, handle tough conversations, bring out the best. - Boston, Massachusetts : Harvard Business Review Press, (c)2014. - 1 online resource. - 20-minute manager series .

Includes bibliographies and index.

Why feedback matters -- What makes feedback effective? -- Overcoming your fear of giving feedback -- Choosing when to give feedback -- Identify the right situations -- Time the feedback -- Conducting a feedback discussion -- Plan the interaction -- Initiate the exchange -- Engage in dialogue -- Developing an action plan -- Specify next steps -- Follow up -- Handling difficult feedback situations -- Dealing with noncommunicators -- Managing potentially volatile encounters -- Giving feedback to high performers -- Giving corrective feedback to your boss -- Creating a receptive climate for feedback -- Make feedback a priority -- Give positive feedback publically -- Empower everyone.



9781625275479


Communication in personnel management.
Interpersonal communication.
Communication in management.
Supervision of employees.
Problem employees.
Feedback (Psychology)


Electronic Books.

HF5549 / .G585 2014