Managing conflict
Managing conflict
At head of title: Lessons learned : straight talk from the world's top business leaders
- Boston, Mass. : Harvard Business School Press, (c)2007.
- 1 online resource (viii, 100 pages)
- The lessons learned series .
Includes bibliographies and index.
Putting business interests above personalities / Incentivizing conflict / Keeping peace between people / Cohesive management resolves disputes / Dealing with negative behavior in the workplace / The "no asshole" rule / Dealing with high-maintenance individuals / Dealing with bullying / The art of self-control / Stick to the facts and stand your ground / Communicating through conflict / Tough conversations / If you're in a fight, make sure you win / Always avoid conflict if possible / Sir Peter Middleton -- Mark Gerzon -- Sir Mark Weinberg -- Gary Wilson -- Julia Cleverdon -- Robert Sutton -- Dawn Airey -- Barbara Stocking -- William Ury -- Neville Isdell -- Roger Fisher -- Stephen Dando -- Kay Koplovitz -- Robert Johnson.
9781422162156
Conflict management.
Electronic Books.
HD42 / .M363 2007
Includes bibliographies and index.
Putting business interests above personalities / Incentivizing conflict / Keeping peace between people / Cohesive management resolves disputes / Dealing with negative behavior in the workplace / The "no asshole" rule / Dealing with high-maintenance individuals / Dealing with bullying / The art of self-control / Stick to the facts and stand your ground / Communicating through conflict / Tough conversations / If you're in a fight, make sure you win / Always avoid conflict if possible / Sir Peter Middleton -- Mark Gerzon -- Sir Mark Weinberg -- Gary Wilson -- Julia Cleverdon -- Robert Sutton -- Dawn Airey -- Barbara Stocking -- William Ury -- Neville Isdell -- Roger Fisher -- Stephen Dando -- Kay Koplovitz -- Robert Johnson.
9781422162156
Conflict management.
Electronic Books.
HD42 / .M363 2007