People styles at work-- and beyond : making bad relationships good and good relationships better /

Bolton, Robert, 1929-,

People styles at work-- and beyond : making bad relationships good and good relationships better / [print] Robert Bolton, Dorothy Grover Bolton. - second edition. - New York : American Management Association, (c)2009. - viii, 230 pages : illustrations ; 23 cm



part 1. Understanding Yourself and Others -- 1. No Wonder We Have People Problems -- 2. People Are More Predictable than You Might Think -- 3. What's Your Style? -- 4. Two Keys to Understanding People -- 5. See Yourself as Others See You -- 6. Driving Style and the Expressive Style -- 7. Amiable Style and the Analytical Style -- 8. Make the Most of Your Gifts -- 9. Backup Styles: Extreme, Inappropriate, and Inflexible Behavior -- 10. Coping with Backup Behavior -- part 2. Style Flex: A Key to Improved Relationships -- 11. Style Flex Solution to People Differences -- 12. Four Steps to Better Relationships -- 13. How to Identify Someone's Style -- 14. Flexing in Special Situations -- 15. Three Keys to Good Relationships -- part 3. People Styles and Family Relationships -- 16. Art of Loving Someone Very Different from Yourself -- 17. Style-Based Parenting -- I. For Amiables Only: How to Flex to Each Style -- II. For Drivers Only: How to Flex to Each Style -- III. For Expressives Only: How to Flex to Each Style -- IV. For Analytical Only: How to Flex to Each Style.



9780814413425

2009004049


Interpersonal relations.
Interpersonal communication.

HF5548.B694.B658 2009 HF5548