Business communication /
Means, Thomas L,
Business communication / [print] Thomas L. Means ; contributing author, Dianne S. Rankin. - 2e [edition.. - Australia ; Mason, Ohio : South-Western Cengage Learning, (c)2010. - xv, 658 pages : color illustrations ; 26 cm.
Communicating in your life -- Diversity and ethics -- Nonverbal communication and teamwork -- Basics of English grammar -- Mechanics of writing -- The writing process -- Writing memos, e-mail, and letters -- Writing to clients and customers -- Writing reports -- Graphics and visual aids -- Technical communication -- Technology in the workplace -- Presentations and meetings -- Communicating with customers -- Getting a job -- [Appendices. A : Glossary ; B : Proofreaders' marks and document styles ; C : Checkpoint answers.
Equipping you with the communication tools needed for success in today's workplace, this comprehensive, business-savvy text has an exciting new contemporary design with clear easy-to-follow instructions guiding you through the chapters. Two new chapters have been added to this edition, increasing the emphasis on English Grammar and Writing Mechanics. Business Communication 2e helps you master the basics of workplace communication. Topics such as exchanging information via telecommunications software, electronic mail, images and multimedia, and on-line information services are presented. By using this text, you will refine writing, listening, speaking, computing, and research skills while using the latest technology tools. Business Communication 2e is the total solution for comprehensive coverage of business document preparation. - Publisher.
9780538449472
2010275771
Business writing.
English language--Business English.
Business communication.
Applications for positions.
HF5718.R211.M436 2010 HF5718
Business communication / [print] Thomas L. Means ; contributing author, Dianne S. Rankin. - 2e [edition.. - Australia ; Mason, Ohio : South-Western Cengage Learning, (c)2010. - xv, 658 pages : color illustrations ; 26 cm.
Communicating in your life -- Diversity and ethics -- Nonverbal communication and teamwork -- Basics of English grammar -- Mechanics of writing -- The writing process -- Writing memos, e-mail, and letters -- Writing to clients and customers -- Writing reports -- Graphics and visual aids -- Technical communication -- Technology in the workplace -- Presentations and meetings -- Communicating with customers -- Getting a job -- [Appendices. A : Glossary ; B : Proofreaders' marks and document styles ; C : Checkpoint answers.
Equipping you with the communication tools needed for success in today's workplace, this comprehensive, business-savvy text has an exciting new contemporary design with clear easy-to-follow instructions guiding you through the chapters. Two new chapters have been added to this edition, increasing the emphasis on English Grammar and Writing Mechanics. Business Communication 2e helps you master the basics of workplace communication. Topics such as exchanging information via telecommunications software, electronic mail, images and multimedia, and on-line information services are presented. By using this text, you will refine writing, listening, speaking, computing, and research skills while using the latest technology tools. Business Communication 2e is the total solution for comprehensive coverage of business document preparation. - Publisher.
9780538449472
2010275771
Business writing.
English language--Business English.
Business communication.
Applications for positions.
HF5718.R211.M436 2010 HF5718