Business model design and learning : a strategic guide /

Spencer, Barbara,

Business model design and learning : a strategic guide / Barbara Spencer. - 1st ed. - 1 electronic text (138 pages) : digital file. - Strategic management collection, 2150-9646 . - 2013 digital library. Strategic management collection. .

Part of: 2013 digital library. Includes index.

Why business models matter -- Three business model lenses -- How the Bomgar box delivers customer value -- A ham radio company builds a superior business model -- TOMS shoes: selling a vision -- Netflix cancels the value exchange agreement -- Rent the runway: changing customer behaviors and industry norms -- J.C. Penney's big experiment -- Ten key ideas about business models -- Appendix A. Pricing mechanisms -- Appendix B. Online marketplaces -- Notes -- References -- Index.

Access restricted to authorized users and institutions.

The purpose of this book is to explain what a business model is, what you have to do to get one, and what to do about the one you've already got. It contends that to be successful, your business model must be focused sharply on your customer. And it argues that you must think strategically about how to use your business model if you want to gain an advantage over your competitors.




Mode of access: World Wide Web.
System requirements: Adobe Acrobat reader.

9781606494875

10.4128/9781606494875 doi


Business planning.

business model business model components business model lenses customer value proposition value appropriation profit formula target customer customer perceived value customer value agreement customer value relationship business model experimentation business modeling


[genre]

HD30.28