Writing that works : communicating effectively on the job /

Oliu, Walter E.,

Writing that works : communicating effectively on the job / Walter E. Oliu, Charles T. Brusaw, Gerald J. Alred. - Twelfth edition. - Boston : Bedford/St. Martin's, Macmillan Learning, (c)2016. - xxxiii, 681 pages ; 24 cm

Includes bibliographies and index.

The writing process at work. -- Understanding the workplace writing context : a case study ; -- Planning a document ; -- Drafting a document ; -- Revising a document -- Methods and design. -- Collaborating on a document ; -- Conducting research for a document ; -- Designing documents and visuals -- Messages and models. -- Writing e-mails, memos, and letters ; -- Writing routine and sensitive messages ; -- Writing informal reports ; -- Writing formal reports ; -- Writing instructions ; -- Writing proposals ; -- Giving presentations and conducting meetings ; -- Writing resumes and cover letters -- Writing in an online environment ; -- Revision guide : sentences, punctuation, and mechanics.



9781319019488 9781319059934

2018419087


Business communication.
Business writing.
Commercial correspondence.

HF5721 / .W758 2016 HF5721